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Player Services Product Owner

Jackpotjoy group, is a global online gaming operator with over 30 online bingo and casino brands including Jackpotjoy, Costa Bingo, Vera&John, Botemania, Starspins, and Intercasino. We are a passionate team of Winners creating Winners, with the aim of delivering The Jackpotjoy Winning Feeling to The World.

JackpotJoyGroup is a product driven company, seeking to amaze our customers by providing unique and engaging experiences.  We strive for rapid time to market and quick response to customer feedback, and work in Agile methods to deliver value to our operators and customers. 

The Product Owner (PO) is a key part of the Product Office.  POs consult with stakeholders and analyze the market to determine the development projects that a team will work on.  They are responsible for the vision, planning, and prioritization of the development team’s work.  Our development teams work to deliver value to site operators by creating best in class user experiences.

Working with the existing Player Services PO, this candidate will:


  • Ensure development plan is directed to reach the strategic goals of responsible business areas.
  • Work with business stakeholders to draft key objectives, strategies and apply the data for a product to make business decisions, ensuring that final products support localization and multi-brand configuration
  • Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
  • Accountable for a created product(s), delivering in the product model and communicating the product needs with business partners.
  • Collaborate with stakeholders during the visioning and concept development of a product.
  • Lead, manage and collaborate with cross-functional teams, business partners and stakeholder management for a product(s).
  • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy.
  • Continually monitor product backlog to identify top priority tactical goals for immediate development and release
  • Update product backlog as needed to maintain a vision for the next 3-4 quarters based on the current situation
  • Communicate product value and methods of use to stakeholders (through documentation or consultation)

Our Player Services POs are  responsible for the following functions within our platform:

  • Behavioural tracking
  • 1st Visit/Referral conversion to registration
  • Registration process
  • Product Access / Login
  • User Account Management 

Ideal Candidates will possess:

  • University degree
  • 2+ years experience within a product organization working with Agile methods
  • Experience in ecommerce conversion (registration, check out, or other related) processes
  • Excellent written and verbal communication skills
  • Experience with Jira, AHA, Java is a plus
  • Experience supporting multiple brands through platform products is a plus


We believe this process works both ways, so what can we do for you? We’re a motivated team aiming to become one of the best casino teams in the business, and our company is one of the fastest growing companies in the industry. We’ve come a long way in a short time and we want only the best candidates on board to join us as we keep reaching new heights!

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The Emporium, Triq C. De Brocktorff, Msida
Malta Directions

Why join us?

  • Relocation Opportunities

    Is your dream job at Jackpotjoy Group in Malta, but you’re all the way in Brazil? Fear not! If we feel that YOU are the most successful candidate for a position, then we will offer a very attractive relocation package to help you on your way.

  • Full Responsibility

    We encourage all our employees to take complete ownership of whatever they’re working on. Be confident. Be empowered. Be successful.

  • Fast career track

    Do you know where you want to be in 5 years’ time? Then tell us! We love a long term plan and will do the utmost to help you get there.

  • Amazing Colleagues

    Hey, we have to spend 8 hours a day together. That’s over 2000 hours a year. They don’t just need to be pretty awesome people, they need to be the best of the best.

Office Culture & Environment

We pride ourselves as being one of the most dynamic multi brand, online casinos and settling for nothing but the best.

Our ambition is to be a world-wide player and we are well on our way. This ambition is driven by a team of awesome and talented individuals, each having their own superpower and contributing towards making us the best in the business.

When people join the team, they stick around and never look back. We firmly believe that going to work should be a positive experience and we do our very best to make sure that our employees are happy.

We work hard and play hard, and if this sounds like the place for you, then you're in the right corner.

As our good friend Aristotle once said: “Pleasure in the job puts perfection in the work.”

Already working at Jackpotjoy Group?

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