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Head of Product - Player Rewards

Jackpotjoy group, is a global online gaming operator with over 30 online bingo and casino brands including Jackpotjoy, Costa Bingo, Vera&John, Botemania, Starspins, and Intercasino. We are a passionate team of Winners creating Winners, with the aim of delivering The Jackpotjoy Winning Feeling to The World

The regulatory landscape is transforming rapidly and at JPJ Group we realize that to maintain our position among the winners of our industry we must adapt and find new and unique ways of maintaining our brands as the destination of choice. The Head of Product - Player Rewards will be an integral part of the JPJ Product Office and responsible for defining the overall direction and strategy for acquisition, retention and player LTV initiatives across brands. In consultation with stakeholders across markets and working closely with the CPO, the Head of Player Rewards will create an outstanding roadmap of reward and loyalty innovation that will make a material difference and deliver a real winning feeling to our players.   

The Head of Player Rewards will be responsible for monitoring various reward related metrics and to report areas requiring special attention to the CPO. Finally, the Head of Player Rewards will collaborate closely with the dedicated Product Owner to deliver the roadmap via our tech teams located across multiple locations. 

A very exciting role with room to innovate and shape the future of player rewards, loyalty and delivery.   

Key Responsibilities:

  • Work with business stakeholders to understand current player metrics and to direct reward roadmap efforts in the direction of maximum ROI.
  • Understand regulatory constraints across markets and identify strategies to operate within these.
  • Monitor competitor reward frameworks and map these against own brands to maintain an updated view of our competitive position.
  • Establish easy visibility on key reward metrics incl. trend views.
  • Create functional specifications and prepare briefs for technical teams in advance of development start.
  • Managing third-party supplier relationships, handle negotiations, promotions, contract reviews, and related administration.
  • Stay in touch with Country Managers and become the go-to person for player rewards

Key Skills:

  • University degree
  • 5+ years experience within a product organization
  • 3+ years experience with gaming and internet technologies
  • Excellent written and verbal communication skills
  • Experience with Jira, AHA, Java is a plus, but not a prerequisite
  • Experience supporting multiple brands through platform products is a plus


We believe this process works both ways, so what can we do for you? We’re a motivated team aiming to become one of the best casino teams in the business, and our company is one of the fastest growing companies in the industry. We’ve come a long way in a short time and we want only the best candidates on board to join us as we keep reaching new heights!

JPJ Group is a product driven company, seeking to amaze our customers by providing unique and engaging experiences.  We strive for rapid time to market and quick response to customer feedback, and work in Agile methods to deliver value to our operators and customers.  

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The Emporium, Triq C. De Brocktorff, Msida
Malta Directions

Why join us?

  • Relocation Opportunities

    Is your dream job at Jackpotjoy Group in Malta, but you’re all the way in Brazil? Fear not! If we feel that YOU are the most successful candidate for a position, then we will offer a very attractive relocation package to help you on your way.

  • Full Responsibility

    We encourage all our employees to take complete ownership of whatever they’re working on. Be confident. Be empowered. Be successful.

  • Fast career track

    Do you know where you want to be in 5 years’ time? Then tell us! We love a long term plan and will do the utmost to help you get there.

  • Amazing Colleagues

    Hey, we have to spend 8 hours a day together. That’s over 2000 hours a year. They don’t just need to be pretty awesome people, they need to be the best of the best.

Office Culture & Environment

We pride ourselves as being one of the most dynamic multi brand, online casinos and settling for nothing but the best.

Our ambition is to be a world-wide player and we are well on our way. This ambition is driven by a team of awesome and talented individuals, each having their own superpower and contributing towards making us the best in the business.

When people join the team, they stick around and never look back. We firmly believe that going to work should be a positive experience and we do our very best to make sure that our employees are happy.

We work hard and play hard, and if this sounds like the place for you, then you're in the right corner.

As our good friend Aristotle once said: “Pleasure in the job puts perfection in the work.”

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