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Training & Development Manager

Jackpotjoy group, is a global online gaming operator with over 30 online bingo and casino brands including Jackpotjoy, Vera&John, Botemania, Starspins, and Intercasino. With revenues well in excess of £300 million and offices across 3 continents, we are a truly global operator. We are a passionate team of Winners creating Winners, with the aim of delivering The Jackpotjoy Winning Feeling to The World.

Providing a pro-active, professional and commercially driven Training & Development (T&D) service to the region, with emphasis on Employee Onboarding, Identification of Training Needs, Performance Management, Learning Management System (LMS), Management & Skills Training and Legal & Technical training activities across the region. Working with the other T&D Managers and the Group T&D Consultant in providing the business with enhanced leadership capabilities, increased employee retention and individual behaviours aligned with Jackpotjoy’s core values. Ensuring the region’s Training & Development Plans and activities supports business requirements and organisational goals in line with the global and regional People Operations strategy.


  • To undertake an identification of training needs and prioritises that support both the company business plans and the regional employee training & development needs.
  • To assist the Senior Management / Heads of Department to prepare Departmental T&D Plans for their departments and then facilitate these plans accordingly;
  • To work with the relevant regional management to plan, organise and facilitate T&D activities for all employees within the region. Effectively map and communicate the training plans and schedules, sourcing/designing and developing training programs (outsourced or in-house) in close liaison with all other T&D Managers to maximise economies of scale and the sharing of best practice.
  • To provide appropriate training & advisory support with the Performance Review process in close liaison with the Regional HR Manager, other T&D Managers and CHRO.
  • To create an overall annual Regional T&D Plan for the region that addresses internal needs, requirements and expectations and undertake an annual Training Review of the plan at the end of each year.
  • To work with the Regional HR Manager, CHRO, other T&D Managers and the Group T&D consultant to establish and develop identified High Potentials development programme.
  • To ensure that the Group’s T&D ‘principles’ are adhered to within the region.
  • To promote and facilitate the use of Coaching as a key leadership skill across the region.
  • Manage, coordinate and administer all regionally required Legal & Technical training (eg First Aid, Fire, GDPR, etc).
  • To maintain and develop the LMS system & eLearning in liaison with the other T&D Managers so as to maximise learning through the use of technology across the Group.
  • To manage and facilitate the regional new employee onboarding process including Induction / Welcome Days, Welcome Packs, New Joiner Checklist
  • To track training KPIs, monitor and evaluate the effectiveness and success of all regional T&D activities and programmes, both internal & externally provided.
  • To establish and oversee the T&D expenditure (budget) in liaison with the Regional HR Manager and CHRO, wherever possible sourcing external funding opportunities.
  • To manage all external T&D providers, in close liaison with other T&D Managers, ensuring that the company is always gaining ‘value for money’.


  • A minimum of 5 years’ experience in service-oriented organisation, including the coordination and delivery of annual Training Plans
  • A high level of interpersonal skills allowing them to successfully influence senior management and promote the benefits of T&D
  • Understanding of various training & development theories, for example TGROW, Situational Leadership and the Change Curve
  • Training delivery & facilitation experience in a range of people skills course covering such topics as giving & receiving feedback, performance management, coaching, Training and team-work.
  • A thorough understanding of technology and its role in supporting effective training & development, from eLearning to LMS systems
  • Proficiency in Microsoft Office and confidence learning new systems;
  • A keen interest in progressing their career in the area of Training and Development;
  • Confident and outgoing with strong communication and interpersonal skills;
  • Fluency in spoken and written English;
  • A meticulous approach with an eye for detail and a personal value towards confidentiality, professionality, and integrity.


We believe this process works both ways, so what can we do for you? We’re a motivated team aiming to become one of the best casino teams in the business, and our company is one of the fastest growing companies in the industry. We’ve come a long way in a short time and we want only the best candidates on board to join us as we keep reaching new heights!


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Why join us?

  • Relocation opportunities

    Is your dream job at Jackpotjoy Group in Malta, but you’re all the way in Brazil? Fear not! If we feel that YOU are the most successful candidate for a position, then we will offer a very attractive relocation package to help you on your way.

  • Full ownership

    We encourage all our employees to take complete ownership of whatever they’re working on. Be confident. Be empowered. Be successful.

  • Fast career track

    Do you know where you want to be in 5 years’ time? Then tell us! We love a long term plan and will do the utmost to help you get there.

  • Amazing colleagues

    Hey, we have to spend 8 hours a day together. That’s over 2000 hours a year. They don’t just need to be pretty awesome people, they need to be the best of the best.

Office Culture & Environment

We pride ourselves on being one of the most dynamic multi-brand online casinos, with an ambition to bring the Jackpotjoy Group winning feeling to the world.

We're well on our way to becoming a world-wide player, thanks to a team of over 350 awesome and talented individuals, across 12 offices globally - on a mission to drive us towards being the best in the business. 

We work hard and play hard, and if this sounds like the place for you, then you're in the right corner.

As our good friend Aristotle once said: “Pleasure in the job puts perfection in the work.”

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